Stayvana is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using Stayvana, you agree to this Privacy Policy.
Terms of Service for Indian Users
1. Information We Collect
Personal Information
When you book a property or contact us, we may collect personal information such as your name, email address, phone number, and payment information.
Usage Data
We collect information automatically when you use our website, including your IP address, browser type, access times, pages viewed, and the referring URL.
Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our website and store certain information.
2. How We Use Your Information
To Provide Our Service
To facilitate bookings, process transactions, and manage customer support.
To Communicate with You
To send you updates, promotional materials, and other information related to your bookings or our services.
To Improve Our Services
To analyze usage and improve our website functionality and user experience.
To Protect Our Services
To monitor and prevent fraudulent activities and ensure the security of our platform.
3. Sharing Your Information
With Property Owners
We share your booking information with property owners to facilitate your stay.
With Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing and customer support.
For Legal Reasons
We may disclose your information if required by law or in response to valid requests by public authorities.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
5. Your Data Protection Rights
Access
You can request access to the personal information we hold about you.
Correction
You can request that we correct any inaccuracies in your personal information.
Deletion
You can request that we delete your personal information.
Restriction
You can request that we restrict the processing of your personal information.
Objection
You can object to the processing of your personal information.
Data Portability
You can request a copy of your personal information in a structured, machine-readable format.
6. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
By using Stayvana, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. Thank you for trusting Stayvana with your information.